Frequently Asked Questions

Frequently Asked Questions


What is Vellune Sculpt™?


Vellune Sculpt™ is a face and neck massager designed to complement your daily beauty and self-care routine.


How do I use Vellune Sculpt™?


Use the device gently and follow the instructions included with your product.


Is Vellune Sculpt™ rechargeable?


Yes, Vellune Sculpt™ features a rechargeable design for convenient everyday use.


How long does shipping take?


Delivery times vary depending on your location. You’ll receive shipping information when your order is processed.


How can I track my order?


Once your order ships, you’ll receive tracking information to follow its journey.


What is your return policy?


Please visit our Return Policy page for information about return eligibility and instructions.


How can I contact customer support?


Visit our Contact Us page to send a message to the Vellune team.